1. Introduction
Welcome to **Visora Labs**, an AI-powered platform for generating commercial visuals (“the Service”). By accessing or using our website at [https://visoralabs.com] (the “Site”) or our applications (the “App”), you agree to be bound by these Terms and Conditions (“Terms”).
These Terms govern your use of the Site, App, and the AI-powered tools provided by Visora Labs (“we,” “us,” or “our”). If you do not agree with any part of these Terms, you must not use the Service.
If you have questions, please review our Privacy Policy or contact us via support@visoralabs.com.
2. Eligibility
- You must be at least **18 years old** (or the age of majority in your jurisdiction) to use the Service.
- If you use the Service on behalf of a company or entity, you represent that you have the authority to bind that entity to these Terms.
3. Account Registration
- Certain features may require registration of an account.
- You agree to provide accurate, complete, and up-to-date information during registration and maintain its accuracy.
- You are responsible for safeguarding your credentials and all activity under your account.
- Notify us immediately at support@visoralabs.com of any unauthorized access.
4. Use of the Service
4.1 Permitted Use
We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for creating visuals for your own commercial or personal purposes, subject to these Terms.
4.2 Prohibited Conduct
You agree not to:
- Upload or generate content that is **illegal, harmful, defamatory, obscene, or infringing**.
- Attempt to **reverse engineer, decompile, or disassemble** any part of the Service.
- Use automated systems (bots, scrapers) to extract data from the Service.
- Interfere with Service functionality or attempt to bypass usage restrictions.
- Upload content that **misrepresents the product** being depicted (AI in Visora modifies only background, style, or presentation, not the product itself).
- Input **sensitive personal data** (health, biometric, political, etc.) into prompts.
5. User Content
5.1 Ownership and Responsibility
You retain ownership of the images, text, and product photos you upload (“User Content”). You are **solely responsible** for the legality, accuracy, and compliance of your User Content.
5.2 License to Visora Labs
By submitting User Content, you grant Visora Labs a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to process, reproduce, and display such content **solely for the purpose of operating, improving, and promoting the Service**. We do not claim ownership of your product images beyond what is necessary to provide the Service.
5.3 Generated Content
- Visuals generated by the Service (“Generated Content”) may be used by you for **commercial purposes**, provided they comply with applicable laws and marketplace rules.
- You may not present Generated Content as human-made without disclosure if required by applicable laws/regulations.
6. Content Restrictions
You agree not to upload, generate, or share content that:
- Is **false, misleading, or deceptive**.
- Violates **intellectual property rights** of others.
- Involves pornographic, violent, or hateful material.
- Contains malware, spam, or harmful code.
- Discloses private or confidential information without consent.
- Promotes illegal products or activities.
- Attempts to **alter or misrepresent the product itself** (only scene, background, or presentation may be generated).
Violation of these rules may result in **suspension or termination** of your account.
7. Intellectual Property
7.1 Visora Labs IP
All intellectual property rights in the Site, App, and Service (software, text, graphics, algorithms, branding, etc.) are owned by **Visora Labs** or its licensors. You receive no rights except those expressly granted by these Terms.
7.2 User Feedback
Any feedback or suggestions you provide may be used by Visora Labs freely, without obligation or compensation.
8. Payment and Subscription
- Certain features may require a paid subscription or one-time fees.
- Payments are processed via trusted third-party processors. By providing payment info, you authorize us and our partners to process charges.
- Fees are generally **non-refundable** unless explicitly stated otherwise. Refunds may be granted at our sole discretion.
9. Termination
9.1 By You
You may delete your account at any time through account settings or by contacting support.
9.2 By Us
We may suspend or terminate your account at any time, with or without notice, for **violations of these Terms** or misuse of the Service.
9.3 Effect of Termination
All rights and licenses granted to you immediately end upon termination. Sections related to intellectual property, liability, and payments survive termination.
10. Disclaimers and Limitation of Liability
- The Service is provided **“as is”** and **“as available”** without warranties of any kind.
- We do not guarantee uninterrupted operation, error-free performance, or specific commercial results.
- To the fullest extent permitted by law, Visora Labs **disclaims liability for indirect, incidental, or consequential damages**, including lost profits or data.
11. Indemnification
You agree to **indemnify and hold harmless** Visora Labs, its officers, employees, and partners from any claims, damages, or expenses arising out of your use of the Service, your violation of these Terms, or infringement of third-party rights.
12. Modifications to the Terms
We may update these Terms from time to time. **Material changes will be communicated** via the Site, App, or email. Your continued use of the Service after the new Terms take effect constitutes acceptance.
13. Miscellaneous
- **Entire Agreement**: These Terms constitute the full agreement between you and Visora Labs.
- **Severability**: If any part is unenforceable, the remainder will remain valid.
- **Waiver**: Failure to enforce a provision does not waive our right to enforce it later.
- **Assignment**: You may not transfer these Terms without our written consent. We may assign these Terms freely.