This Privacy Policy of **Visora Labs** (“We,” “Us,” or “Our”) describes how We collect, use, store, and share Your information when You use Our services, including our website [https://visoralabs.com] (the “Website”) and our AI-powered application (the “App”).
By using Our Services, You agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Data
- Email address and account details (for registration, login, and communication).
- Usage Data (logs, analytics, device information).
- Cookies and browser identifiers.
- Social media login information if You choose to sign in with a third-party provider (Google, Facebook, Apple, etc.).
Uploaded Content
- Product photos, descriptions, and any images You upload for generation.
- These files may include personal or commercial data (e.g., product branding, packaging).
- Uploaded files are stored temporarily on Our servers and are deleted automatically after generation is complete.
Technical Data
- Device type, operating system, crash reports, and performance logs (to improve Service reliability).
2. How We Use Your Data
We may use Personal Data and Uploaded Content to:
- Provide and improve the Service (**AI image generation**, editing, retouching).
- Personalize Your experience and recommend features or presets.
- Process payments and manage subscriptions (if applicable).
- Communicate with You about updates, promotions, or new features (unless You opt out).
- Ensure compliance with Our content guidelines and prevent misuse of AI tools.
3. AI Content Policy
To ensure responsible and ethical use of AI, we prohibit:
- Uploading **illegal, harmful, or infringing content** (pornographic, violent, hate speech, or copyright-violating material).
- Using AI outputs for misleading or deceptive purposes.
- Attempting to alter product authenticity (AI only modifies background, not the product itself).
- Submitting sensitive personal data (health, political, biometric) into AI prompts.
We reserve the right to remove content and suspend accounts that violate these rules.
4. Data Retention and Deletion
- **Uploaded content** is stored only for the duration of processing and deleted automatically afterward.
- **Account data** (email, settings) is retained as long as You maintain an account.
- **Usage Data** may be stored longer for analytics, security, or legal compliance.
- You may request deletion of Your account and personal data at any time via support@visoralabs.com.
5. Sharing of Data
- Service providers (e.g., cloud rendering partners, payment processors) under strict contractual obligations not to misuse or retain data.
- Legal authorities, if required by law or to enforce our Terms.
- We do not sell user data to third parties.
6. Security
We use commercially reasonable measures (**encryption, secure storage, access controls**) to protect Your data. However, no system is 100% secure. We encourage You to protect Your account with strong passwords and secure devices.
7. Your Rights
Depending on Your jurisdiction (e.g., **GDPR, CCPA**), You may have the right to:
- Access, correct, or delete Your data.
- Opt out of personalized marketing.
- Export Your data upon request.
To exercise these rights, contact support@visoralabs.com.
8. Cookies and Tracking
We use cookies and similar technologies for:
- Session management.
- Analytics and performance monitoring.
- Personalization of content.
You can disable cookies in browser settings, though this may affect Service functionality.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.” Major changes may also be communicated via email or in-app notifications.